FAQ

General Inquiries

  • What is a baroque pearl?
    • Baroque pearls are irregular-shaped pearls, known for their unique and distinctive appearance. They are often larger than traditional round pearls.
  • What is the difference between freshwater and saltwater pearls?
    • Freshwater pearls are cultured in freshwater environments, while saltwater pearls are cultured in saltwater environments. Freshwater pearls are generally more affordable, while saltwater pearls are often considered more valuable.
  • How do you care for baroque pearls?
    • Please use the cleaning cloth provided with your purchase. To care for your baroque pearls, avoid exposing them to harsh chemicals, extreme temperatures, and excessive moisture. Clean them gently with the provided soft cloth and store them in a resealed pouch or box to protect them from scratches.

Product Questions

  • Do you offer custom jewellery designs?
    • Please contact us for more details.
  • What is the average size of your baroque pearls?
    • The average size of our baroque pearls varies depending on the specific product. Please refer to the product description for more details.
  • Do you offer gift wrapping?
    • Yes, we offer gift wrapping services. Please select the gift wrapping option during checkout.

Shipping and Returns

  • What are your shipping options?
    • We offer standard shipping and express shipping. Please refer to our shipping policy for more details.

  • Please note that our baroque pearl jewelry is final sale. While we carefully select high-quality pearls, it's important to remember that baroque pearls are naturally unique and may have slight variations in shape or size. These imperfections are part of their charm.

    If you have any concerns or questions about our baroque pearl jewellery, please feel free to contact us before placing your order.

  • Do you ship internationally?
    • We currently offer shipping within Australia and New Zealand. If you're interested in international shipping, please contact us for more information on available options and shipping rates.